Service & support
Installation Service
Much of today’s audio equipment is designed to be plug and play; however, many of the premium systems we supply benefit greatly from specialist setup, installation and calibration to perform at their very best. With over 30 years’ combined experience, our team provides professional audio visual installation services across the UK, supporting everything from simple system setup to full in-home integration. We offer flexible support options, from expert telephone guidance through to complete installation, ensuring every system is configured correctly and confidently.
For customers looking for professional hi-fi installation in the UK, we are pleased to install new systems or re-install existing equipment within your home. Careful positioning, accurate setup and room-specific optimisation ensure your system delivers the sound quality it was designed for—tailored to your listening space and preferences.
Selected hi-fi systems and turntables purchased from us include complimentary home installation within our delivery radius. We are also happy to travel further and have carried out audio visual and hi-fi installations throughout the UK, so please don’t hesitate to get in touch regardless of your location.
To ensure every system performs exactly as intended, our team delivers dependable audio visual installation services in the UK tailored to your space and equipment. From precise speaker placement to system calibration and seamless integration, we always focus on achieving the best possible sound and visual experience. Be it upgrading an existing setup or installing a new premium system, we are always there to provide practical guidance and professional support for smooth, hassle-free performance that you truly deserve.
If you have any questions about our installation services or would like to discuss your setup in more detail, please visit our contact page or call us on Cambridge 01223 233730. Our experienced team will be happy to help.
Linn Sondek LP12 servicing and upgrades
The Linn Sondek LP12 is one of hi-fi’s greatest successes. This iconic turntable has been in production for 45 years has been improved and developed over that time by Linn Products based in Glasgow, Scotland. Originally designed by Linn’s then CEO Ivor Tiefenbrun, who thought his hi-fi system simply didn’t sound good enough, the LP12 entered the market in 1973 and was a revelation. Most people at that time thought that if you simply bought bigger and better loudspeakers and amplifiers that was the way your system improved. Ivor proved this theory wrong. ‘Source first’ proved that no matter how good your loudspeakers and amplifiers were, if the turntable wasn’t picking up all the information from the record groove, the rest of the system simply could not reproduce what wasn’t there!
Over this time, we have seen the introduction of the compact disc and now digital audio streaming, but the vinyl LP has still carried on. Over the last few years vinyl has seen a huge resurgence with both old and new customers alike, and many believe that this medium still has the finest sonic performance, even in today’s digital world.
If you own one of these fine turntables and it’s in need of some TLC or an upgrade, we can help.
Criterion Audio are LP12 specialist’s and can service and upgrade all LP12’s, regardless of vintage. Whether you wish for your LP12 to have a fresh service, a new cartridge or a full upgrade to the latest flagship ‘Kilmax’ specification, our experts have over 30 years-experience of this legendary turntable.
We are the only authorised Linn and Linn LP12 specialists in the Cambridgeshire area.
If you wish to discuss anything LP12, please call us on Cambridge 01223 233730 or email us at webmaster@criterionaudio.com
Don’t own an LP12 but have another turntable that needs some TLC? No problem, simply contact us and if we can help, we will. We are also specialists in Pro-ject, Michell Engineering, Technics and SME turntables, plus we have a wealth of experience in other brands, too.